Buyer Protection

Winners and sellers, protected by design

Every raffle has a built-in safety net. Here's how the system protects you from the moment you win.

3 min read

Guaranteed Outcome

You win either way

When you win a raffle, one of two things happens.

Prize delivered The seller fulfills the raffle. You receive exactly what was listed. The seller gets their payout.
Cash compensation The seller doesn't fulfill. You receive cash compensation from the pot directly to your wallet. No chasing, no begging.

Fulfillment Tracking

We track every step

Our fulfillment system tracks the entire delivery process from start to finish.

1
Preparing Seller begins preparing your prize for dispatch
2
Dispatched Seller uploads proof of shipping and marks as dispatched
3
Confirmed You confirm receipt and the seller gets paid
Auto-protected If delivery isn't confirmed within 30 days, we step in automatically

Protection Timeline

Automatic safety nets

Day 14 Reminder sent to both seller and winner if delivery not yet confirmed
Day 28 Urgent reminder sent. Time is running out for the seller
Day 30 Auto-dispute triggered. We step in and resolve it
Resolution Seller doesn't deliver? Winner gets cash compensation. Automatically

Verified Sellers

Know who you're buying from

Every seller goes through identity verification before they can receive payouts. Businesses verify with their company registration number and go through an approval process. Trusted sellers earn a visible badge on their raffles.

KYC verified Identity verification via government ID before payouts
Business verified Company number checked and admin-approved
Trusted badges Visible trust indicators on verified sellers' raffles

Mechanism Design

No obligation means no incentive to scam

This is mechanism design, a branch of game theory. By removing the obligation to fulfill, we remove the incentive to scam. When a seller can walk away freely, the only reason to fulfill is because the deal works for them. Honesty becomes the dominant strategy.

Understand The Design

Want to understand the game theory?

Copy this prompt and paste it into ChatGPT, Claude, or any AI tool to understand why our platform is designed this way.

AI Prompt

Explain how mechanism design (a branch of game theory) applies to online raffle platforms. Specifically: a platform lets sellers list items for raffle. If the raffle sells enough tickets, the seller can choose to fulfill and ship the prize, or walk away with no penalty. If the seller doesn't fulfill, the winner gets cash compensation from the ticket pot instead. Explain why removing the obligation to fulfill actually protects buyers better than forcing sellers to deliver. Cover concepts like dominant strategies, incentive compatibility, and how this eliminates the incentive to send fake items or ghost buyers. Use simple language.

Winners and sellers are both protected by design.

See how the system works for yourself.

Previous Provably Fair Draws Every draw on our platform is cryptographically verifiable. Here's exactly how it works.
Next Transparent Pricing Other platforms inflate odds, extend deadlines, and bury fees. We show you exactly what you pay, exactly how the pot works, and exactly why your odds stay real.